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• Automation is the use of technology to complete tasks that would otherwise be completed by humans.
• Automation is becoming increasingly prevalent in the workplace, with many activities such as data entry and customer service being automated.
• Automation can bring efficiency and cost savings, but there are also potential risks associated with automation.


Automation has become an increasingly popular tool in the modern workplace. It allows for tasks that would normally be done by humans to be completed using technology, thereby increasing efficiency and reducing costs. In this article we will look at some of the advantages and disadvantages associated with automation.

Advantages of Automation

One of the primary benefits of automation is improved efficiency. By automating mundane tasks such as data entry or customer service, businesses can save time and energy that would otherwise be spent on manual labor. This can result in cost savings as well as increased productivity. Additionally, automation can lead to fewer errors due to its precision and accuracy when compared to manual labor.

Disadvantages of Automation

Despite its benefits, there are some potential drawbacks associated with automation. For example, it may lead to job losses as machines replace people in certain roles or industries. This could have a detrimental effect on local economies if jobs are not replaced by new ones created by technology companies or other businesses utilizing automated processes. Additionally, robots may not always make decisions in line with ethical standards, potentially leading to legal issues or public disapproval if they are found to violate human rights or consumer protection laws.


In conclusion, automation offers both advantages and disadvantages for businesses looking to increase their efficiency and reduce costs. While it may lead to cost savings and improved accuracy over manual labor, it also carries potential risks such as job losses and legal issues arising from unethical decision-making by machines or robots utilized for automated processes .Businesses should carefully consider these risks before implementing an automated system into their operations